Your reputation is part of your marketing
Reviews influence whether a patient picks up the phone, and how you respond tells future patients what kind of practice you run. A thoughtful reply to a difficult review can build more trust than a stream of five-star ratings.
Most practices know this, but few have the time to keep up. We make it a routine rather than a scramble.
What we do
- Set up a simple, consistent process for asking happy patients for reviews
- Monitor Google and key directories so nothing goes unanswered
- Draft timely, professional responses to reviews, positive and negative, for your approval
- Keep your Google Business Profile active with posts, current photos and accurate details
- Keep your practice information consistent across listings
- Stay within your provincial regulator's guidance on testimonials and patient feedback
Where it fits
Reputation feeds your local search visibility and your conversion rate. It is the proof that backs up everything else on your website.
Further reading
The rest of the Private Practice Patient Pipeline
Each service works on its own. Together they work better.
Strategy
A plan tied to your practice goals, so every dollar and hour has a job.
Learn more →Website
A fast, mobile-first site designed to turn lookers into bookers.
Learn more →Search Engine Optimization
Be the practice patients find when they search near you.
Learn more →Digital Advertising
Reach patients who are ready to book, with ads built to convert.
Learn more →Results Reporting
Plain-language reporting on what is working and what we do next.
Learn more →Ready to fill your calendar?
Book a free 30-minute call. We will look at your current marketing together and tell you honestly where the biggest opportunities are.